Shipping policy

Shipping Policy – BRT Spares Ltd

Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

UK Shipping
We ship across the United Kingdom using trusted couriers and Royal Mail. Delivery times typically range from 2–5 business days depending on location and courier service.

International Shipping
We offer worldwide shipping. Delivery times vary depending on destination and shipping method. Please note that customs processing may cause delays beyond our control.

Shipping Rates
Shipping costs are calculated at checkout based on the size, weight, and destination of your order. In some cases, we may contact you to confirm the best shipping option for your location before dispatch.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery.

Customs, Duties, and Taxes
BRT Spares Ltd is not responsible for any customs or import duties and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

Lost or Damaged Parcels
If your parcel is lost or arrives damaged, please contact us within 48 hours of delivery with your order number and photographs where applicable. We will work with you and the courier to resolve the issue promptly.

Contact
If you have any shipping-related questions, contact us via our Contact Us form or email info@brtsparesltd.com.